When you place an order for service or make changes to a reservation you will receive an email confirmation. This confirmation is your guarantee that the vehicle will be at your specified location at the time you ordered. Your confirmation will show all the details of your trip. Changes to your original service request will…
Cancellations must be made by phone within 24-48 hours of the pickup time for all specialty equipment and prior to 1 hour of the scheduled departure time for sedans. Cancellations via email or fax will be accepted if transmitted prior to the 24-48 hour period, (whichever applies) before the pickup time. When canceling a reservation,…
Call, email, or send a message from your mobile device to your reservationist at Automotive Luxury, to let them know you’re running late. Your reservationist will wait at least 1 hour before they dismiss the chauffeur on all pickups. Anyone who misses their driver will be charged the full rate, if they have not attempted…
If you hired a Limo from Automotive Luxury billing depends on your billing arrangement: Automotive Luxury Limo will charge your credit card the day after service is provided for Amex, MasterCard, Visa and Diners Club Accounts. If you have already set-up a master billing account, we will bill your account Bi-Monthly. Credit Card accounts will…
All of Automotive Luxury’s Vehicles are late model: meaning almost NEW! Luxury Sedans are one of the following vehicles (all Black): Lincoln Town Cars, Cadillac DTS, BMW 7 Series, Audi A8 or Mercedes SClass. Stretch Limos are also Lincoln’s. They’ve been stretched & made L>O>N>G>E>R by famous coach builders; then fitted with TV’s, VCR’s, DVD’s…
If you hired a NYC Car Service Limo from Automotive Luxury and need information regarding waiting times and extra stops please read the information below. If you are being picked up at your office or a residence rest assured that your chauffeur is on location at least 15 minutes prior to your designated pickup time.…
If you hired a limo or car service from automotive luxury and need to know how to contact your driver or what number to call don’t worry, we’re here to help. Below are some tips on how to locate your driver when you exit your meeting or building to begin your trip with Automotive Luxury.…